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Four/Four

Aggregate unstructured feedback from real customer conversations at massive scale. Expose key pain points, new opportunities and make decisions fast to drive growth

Agent scoreup 1.4
85.3/100Excellent
Rank
Top 19%
#99
SaaS rank
Sector average 71.4
#47
Benchmark runs
4 providers
1
Where this site sits
SaaS avg
71.4 (+13.9)
Market avg
72.7 (+12.6)

01

Latest results

Four/Four ranks #99 of 526 scored sites.

First run. The comparison starts after the next one.

Overall: 85.3 now
Brand awareness: 95.1 now
Discovery: 88.0 now
Information retrieval: 91.3 now
Market ranking: 51.6 now
Accuracy: 83.5 now
Task completion: 91.5 now
Delegated access: 79.5 now
Contact & communication: 79.5 now
  • This site
  • SaaS
  • Market

By category

  • Brand awareness
    95
  • Discovery
    88
  • Information retrieval
    91
  • Market ranking
    52
  • Accuracy
    84
  • Task completion
    92
  • Delegated access
    80
  • Contact & communication
    80
Table view
RunThis siteSaaS medianMarket median
3 Oct 202685.385.383.3

Monthly medians. Dates in UTC.

02

Performance

Site checks, then AI agents on real tasks.

Methodology

Automated checks probe the site before any agent runs. They count for 40% of each category. Strongest is Brand awareness at 88.0, weakest is Discovery at 44.0.

Site checks by category

Brand awareness
88.0
Discovery
44.0
Information retrieval
84.0
Market ranking
50.0
Accuracy
85.0
Task completion
65.0
Delegated access
60.0
Contact & communication
60.0

Agents

Each agent’s score over 30 days, and how its latest sessions went.

  • Excellent85+
  • Good72-84
  • OK58-71
  • Poor40-57
  • Critical<40

Latest run 3 Oct 2026 (UTC). Sign in to request a re-run from 4 Oct 2026, 09:58 UTC.

03

Potential improvements

Fix where agents got stuck, then lift your biggest categories.

HighDelegated access

No discoverable MCP server. Agents and AI clients have no way to discover one automatically.

Biggest wins

Projected

Lifting Delegated access to Excellent adds about +0.5 on its own, taking the overall from 85.3 to 85.8.

  1. Raise Delegated access from 79.5 to 85 (Excellent) to add about 0.5 to the overall score.

  2. Raise Market ranking from 51.6 to 58 (OK) to add about 0.4 to the overall score.

  3. Raise Contact & communication from 79.5 to 85 (Excellent) to add about 0.3 to the overall score.

Each gain assumes only that category improves. Fix several and the total lands a little under their sum.

Where agents get stuck

10 improvements from the latest run, 1 of them high severity.

High
1
Medium
5
Low
4
  1. HighDelegated access

    No discoverable MCP server. Agents and AI clients have no way to discover one automatically.

  2. MediumDiscovery

    No sitemap.xml. Agents can’t enumerate indexable pages.

  3. MediumMarket ranking

    Pricing only available if JavaScript is enabled. Agents may report "pricing not disclosed".

7 more, and the evidence for each

What the agent saw

Screens from the lowest-scoring session in the latest run.

Want to find these in your own flows before an agent does? Read how to test your product for AI agent users.

Technical readiness

Robots, sitemaps, llms.txt, structured data and more, checked by Is Agentic.

Protocol baseline by Is Agentic

No Is Agentic report for fourfour.ai yet

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