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Four/Four

Aggregate unstructured feedback from real customer conversations at massive scale. Expose key pain points, new opportunities and make decisions fast to drive growth

Agent scoredown 0.2
87.7/100Excellent
Rank
Top 8%
#46
SaaS rank
Sector average 74.5
#36
Benchmark runs
5 providers
4
Where this site sits
SaaS avg
74.5 (+13.2)
Market avg
76.7 (+11.0)

01

Latest results

Four/Four ranks #46 of 550 scored sites, down 21 places since the last run.

First run on record in the last six months, 3 Oct 2026. Latest run, 5 Oct 2026 (UTC).
Overall: 87.7 now, 87.8 on 3 Oct 2026, down 0.1
Brand awareness: 92.9 now, 93.6 on 3 Oct 2026, down 0.7
Discovery: 90.8 now, 90.0 on 3 Oct 2026, up 0.8
Information retrieval: 87.8 now, 88.8 on 3 Oct 2026, down 1.0
Market ranking: 53.4 now, 53.4 on 3 Oct 2026, unchanged
Accuracy: 88.4 now, 89.4 on 3 Oct 2026, down 1.0
Task completion: 94.0 now, 93.7 on 3 Oct 2026, up 0.3
Delegated access: 88.6 now, 88.8 on 3 Oct 2026, down 0.2
Contact & communication: 89.0 now, 87.6 on 3 Oct 2026, up 1.4
  • This site
  • SaaS
  • Market

By category

  • Brand awareness
    93down 0.7
  • Discovery
    91up 0.8
  • Information retrieval
    88down 1.0
  • Market ranking
    530.0
  • Accuracy
    88down 1.0
  • Task completion
    94up 0.3
  • Delegated access
    89down 0.2
  • Contact & communication
    89up 1.4
Table view
RunThis siteSaaS medianMarket median
5 Oct 202687.780.579.8
4 Oct 202687.980.579.8
3 Oct 202687.880.579.8

Monthly medians. Dates in UTC.

02

Performance

Site checks, then AI agents on real tasks.

Methodology

Automated checks probe the site before any agent runs. They count for 40% of each category. Strongest is Accuracy at 100.0, weakest is Market ranking at 50.0.

Site checks by category

Brand awareness
82.0
Discovery
58.0
Information retrieval
78.0
Market ranking
50.0
Accuracy
100.0
Task completion
78.0
Delegated access
59.0
Contact & communication
85.0

Agents

Each agent’s score over 30 days, and how its latest sessions went.

  • Excellent85+
  • Good72-84
  • OK58-71
  • Poor40-57
  • Critical<40

Latest run 5 Oct 2026 (UTC). Sign in to request a re-run, once a day.

03

Potential improvements

Fix where agents got stuck, then lift your biggest categories.

HighDelegated access

No discoverable MCP server. Agents and AI clients have no way to discover one automatically.

Biggest wins

Projected

Lifting Market ranking to OK adds about +0.2 on its own, taking the overall from 87.7 to 87.9.

  1. Raise Market ranking from 53.4 to 58 (OK) to add about 0.2 to the overall score.

Each gain assumes only that category improves. Fix several and the total lands a little under their sum.

Where agents get stuck

7 improvements from the latest run, 1 of them high severity.

High
1
Medium
2
Low
4
  1. HighDelegated access

    No discoverable MCP server. Agents and AI clients have no way to discover one automatically.

  2. MediumDiscovery

    No robots.txt. Agents fall back to defaults and may miss crawl hints.

  3. MediumMarket ranking

    Pricing only available if JavaScript is enabled. Agents may report "pricing not disclosed".

4 more, and the evidence for each

What the agent saw

Screens from the lowest-scoring session in the latest run.

Want to find these in your own flows before an agent does? Read how to test your product for AI agent users.

Technical readiness

6 of 10 essential checks fail. These are the files and signals agents read before they act.

Score

58/ 100

Important blockers remain

Essential
4 of 10 pass
Recommended
12 of 19 pass
Bonus
+3.7 from 16 positive signals
Investigate
OpenAPI spec publishedessential
Investigate
Scoped permissionsessential
Investigate
JSON error responsesessential
29 checks · scanned 13 Oct 2026

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