Session 0d09618f

Provider: Kimi • Model: kimi-k2.6 • Category: brand-awareness • Score: 79.5 (Good)

Rubric evidence

The agent named the product correctly (Four/Four). The value prop quote is plausible and taken from the homepage. The persona is broad, though it does include product teams. The answer also covers pricing and SSO, which go beyond the rubric, and some of that detail can't be checked from the transcript. The claim that "Enterprise is not available to individuals" is inference. The "Starter" tier framing is also shaky.

2026-10-03T10:00:34.979+00:00 · tool_call · click

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2026-10-03T10:00:35.084+00:00 · tool_result · click

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    "text": "Error: ref_1 is stale or not found on the current page. Re-read the page to get fresh references.\nError: Error: ref_1 is stale or not found on the current page. Re-read the page to get fresh references.",
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2026-10-03T10:00:36.308+00:00 · tool_call · read_page

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2026-10-03T10:00:36.368+00:00 · tool_result · read_page

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    "ts": "2026-10-03T10:00:36.368Z",
    "kind": "tool_result",
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    "text": "banner [ref_1]\n  navigation \"Global\" [ref_2]\n    link \"Four/Four\" href=\"https://fourfour.ai\" [ref_3]\n      text \"Four/Four\" [ref_4]\n    button \"Use cases\" [ref_5]\n    link \"Features\" href=\"https://fourfour.ai/features\" [ref_6]\n    link \"Pricing\" href=\"https://fourfour.ai/pricing\" [ref_7]\n    link \"Integrations\" href=\"https://fourfour.ai/integrations\" [ref_8]\n    link \"Case studies\" href=\"https://fourfour.ai/case-studies\" [ref_9]\n    link \"Resources\" href=\"https://fourfour.ai/resources\" [ref_10]\n    link \"Partners\" href=\"https://fourfour.ai/partners\" [ref_11]\n    link \"Contact\" href=\"https://fourfour.ai/contact\" [ref_12]\n    link \"Sign up\" href=\"https://fourfour.ai/signup\" [ref_13]\n    link \"Log in\" href=\"https://fourfour.ai/login\" [ref_14]\ntext \"DISCOVER WHAT\" [ref_15]\ntext \"SELLS\" [ref_16]\nheading \"Meet your single source of truth for customer research.\" [ref_17]\nlink \"Start your free trial\" href=\"https://fourfour.ai/signup\" [ref_18]\nlink \"Or get a demo\" href=\"https://fourfour.ai/demo\" [ref_19]\nbutton \"Scroll down\" [ref_20]\ntext \"We use cookies as specified in our Privacy Policy. You agree to consent to the use of these technolo\" [ref_21]\nbutton \"Disallow cookies\" [ref_22]\nbutton \"Allow cookies\" [ref_23]",
    "toolCallId": "functions.read_page:1::cf-wai-tool-call::wvYLQoICkV7LtqxG"
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  "source": "otlp",
  "spanId": "d28c4c54b1e5f62b",
  "traceId": "21c8051d8515b719f9d6242887992255"
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2026-10-03T10:00:39.84+00:00 · tool_call · scroll

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2026-10-03T10:00:41.002+00:00 · tool_result · scroll

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    "text": "Scrolled down 5 at (640, 360)\nNow on https://fourfour.ai/ (The co-pilot for your product team - Four/Four)",
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  "spanId": "103e571344973303",
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2026-10-03T10:00:44.97+00:00 · tool_call · scroll

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2026-10-03T10:00:45.889+00:00 · tool_result · scroll

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2026-10-03T10:00:49.254+00:00 · tool_call · read_page

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2026-10-03T10:00:49.313+00:00 · tool_result · read_page

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    "text": "link \"“Four/Four is now the go-to system for evidence-based decision-making at HG Insights. It’s fundament\" href=\"https://fourfour.ai/case-studies/hg-insights\" [ref_24]\n  text \"“Four/Four is now the go-to system for evidence-based decision-making at HG Insights. It’s fundament\" [ref_25]\nlink \"“Four/Four helps us get a better finger on the pulse of competitor intel and user insights”\" href=\"#\" [ref_26]\n  text \"“Four/Four helps us get a better finger on the pulse of competitor intel and user insights”\" [ref_27]\nlink \"“We create PRDs in one minute from 250 customer conversations.”\" href=\"https://fourfour.ai/case-studies/aptem\" [ref_28]\n  text \"“We create PRDs in one minute from 250 customer conversations.”\" [ref_29]\nlink \"“We’re able to analyse hundreds of calls quickly, 100x’ing our insights coverage.”\" href=\"https://fourfour.ai/case-studies/databox\" [ref_30]\n  text \"“We’re able to analyse hundreds of calls quickly, 100x’ing our insights coverage.”\" [ref_31]\nimg \"HG Insights\" [ref_32]\nimg \"Veriforce\" [ref_33]\nimg \"Alcumus\" [ref_34]\nimg \"Kantata\" [ref_35]\nimg \"UPSTACK\" [ref_36]\nimg \"eduMe\" [ref_37]\ntext \"We use cookies as specified in our Privacy Policy. You agree to consent to the use of these technolo\" [ref_21]\nbutton \"Disallow cookies\" [ref_22]\nbutton \"Allow cookies\" [ref_23]",
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2026-10-03T10:00:55.601+00:00 · tool_call · scroll

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2026-10-03T10:00:56.485+00:00 · tool_result · scroll

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2026-10-03T10:00:58.786+00:00 · tool_call · read_page

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2026-10-03T10:00:58.844+00:00 · tool_result · read_page

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2026-10-03T10:01:04.42+00:00 · tool_call · scroll

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2026-10-03T10:01:05.306+00:00 · tool_result · scroll

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2026-10-03T10:01:08.183+00:00 · tool_call · read_page

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2026-10-03T10:01:08.239+00:00 · tool_result · read_page

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2026-10-03T10:01:11.144+00:00 · tool_call · click

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    "toolCallId": "functions.click:9::cf-wai-tool-call::dnX60e0PyNtSenTp"
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2026-10-03T10:01:12.35+00:00 · tool_result · click

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2026-10-03T10:01:14.508+00:00 · tool_call · read_page

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2026-10-03T10:01:14.565+00:00 · tool_result · read_page

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2026-10-03T10:01:21.631+00:00 · tool_call · scroll

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2026-10-03T10:01:22.486+00:00 · tool_result · scroll

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2026-10-03T10:01:32.99+00:00 · tool_call · read_page

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2026-10-03T10:01:33.047+00:00 · tool_result · read_page

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    "text": "text \"Bring your own recordings. AI Analyst, Workflows, Monitor, and topic sets for your whole team. Inclu\" [ref_23]\nlink \"Free trial\" href=\"https://fourfour.ai/signup\" [ref_24]\ntext \"Everything in AI Analyst, plus our Notetaker that auto-joins your meetings to record, transcribe, an\" [ref_32]\nlink \"Free trial\" href=\"https://fourfour.ai/signup\" [ref_33]\ntext \"Unlimited recording hours, embedded CRM apps, predictive analytics, custom reports, and dedicated AI\" [ref_36]\nlink \"Contact us\" href=\"https://fourfour.ai/contact\" [ref_37]\ntext \"Enterprise customers can also purchase Four/Four through the Microsoft Azure Marketplace\" [ref_41]\nheading \"COMPARE PLANS\" [ref_42]\ntext \"Every plan includes AI Analyst, Workflows, Monitor, and unlimited team access. Choose from 40+ integ\" [ref_43]\nheading \"AI Analyst\" [ref_44]\nlink \"Free trial\" href=\"https://fourfour.ai/signup\" [ref_45]\nheading \"AI Researcher\" [ref_46]\nlink \"Free trial\" href=\"https://fourfour.ai/signup\" [ref_47]\nheading \"Enterprise\" [ref_48]\nlink \"Contact us\" href=\"https://fourfour.ai/contact\" [ref_49]\ntext \"AI Analyst\" [ref_50]\ntext \"8 specialized analysts for accounts, topics, conversations, and labels. Ask questions in natural lan\" [ref_51]\ntext \"Workflows\" [ref_52]\ntext \"Visual automation engine with AI-powered routing. Trigger on conversations, insights, or a schedule.\" [ref_53]\ntext \"We use cookies as specified in our Privacy Policy. You agree to consent to the use of these technolo\" [ref_38]\nbutton \"Disallow cookies\" [ref_39]\nbutton \"Allow cookies\" [ref_40]",
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2026-10-03T10:01:34.761+00:00 · tool_call · scroll

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2026-10-03T10:01:35.611+00:00 · tool_result · scroll

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2026-10-03T10:01:37.457+00:00 · tool_call · read_page

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2026-10-03T10:01:37.514+00:00 · tool_result · read_page

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2026-10-03T10:01:41.193+00:00 · tool_call · scroll

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2026-10-03T10:01:42.044+00:00 · tool_result · scroll

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2026-10-03T10:01:56.433+00:00 · tool_call · navigate

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2026-10-03T10:01:57.795+00:00 · tool_result · navigate

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2026-10-03T10:02:01.601+00:00 · tool_call · scroll

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2026-10-03T10:02:02.445+00:00 · tool_result · scroll

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2026-10-03T10:02:04.927+00:00 · tool_call · scroll

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2026-10-03T10:02:05.783+00:00 · tool_result · scroll

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2026-10-03T10:02:07.886+00:00 · tool_call · get_page_text

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2026-10-03T10:02:07.939+00:00 · tool_result · get_page_text

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"text": "Four/Four Use cases Features Pricing Integrations Case studies Resources Partners Contact Sign up Log in PAY FOR INSIGHTS, NOT SEATS Pricing is based on how much content you process - not how many people use it. Your whole team gets access to AI Analyst, Workflows, and Monitor from day one. Choose from 40+ integrations to connect the sources that matter to your business. AI Analyst £ 199 /month Companies up to 50 employees billed annually Bring your own recordings. AI Analyst, Workflows, Monitor, and topic sets for your whole team. Includes two integrations to connect your data sources. Free trial Popular AI Researcher £ 250 /month Companies up to 50 employees billed annually Everything in AI Analyst, plus our Notetaker that auto-joins your meetings to record, transcribe, and analyse every call. Free trial Enterprise Custom Unlimited recording hours, embedded CRM apps, predictive analytics, custom reports, and dedicated AI prompting support. Contact us Enterprise customers can also purchase Four/Four through the Microsoft Azure Marketplace COMPARE PLANS Every plan includes AI Analyst, Workflows, Monitor, and unlimited team access. Choose from 40+ integrations to connect your data sources. AI Analyst Free trial AI Researcher Free trial Enterprise Contact us AI Analyst 8 specialized analysts for accounts, topics, conversations, and labels. Ask questions in natural language and get answers grounded in real customer data. Workflows Visual automation engine with AI-powered routing. Trigger on conversations, insights, or a schedule. Output to Slack, Email, Jira, and webhooks. Monitor dashboards Multi-series time-series charts with trend lines. Track feedback across segments by day, week, or month. Click to drill into underlying insights. Unlimited team access No per-seat pricing. Your whole team gets access to conversations, insights, and analysis from day one. Choose from 40+ integrations Connect call recorders (Gong, Chorus, Zoom), ticketing systems (Zendesk, Intercom, Service Cloud), CRMs, email, and more. See all our integrations. CRM integration Integrates with Salesforce, HubSpot, and Microsoft Dynamics. Filter insights by accounts, contacts, leads, opportunities, and custom fields. See all our integrations. Product development integration Use our Productboard and Jira integrations to push features from customer feedback directly into your development workflow. AI model customization Optimize the model for your own terminology, product lines and commercial offerings. Multi-language support Expands research capabilities across global teams and diverse customer bases. Speaker recognition Accurately attributes insights to individual speakers for precise analysis. Transcripts, video clips, and structured insights Full transcripts with speaker identification, timestamped video clips, and AI-extracted insights using Jobs-to-be-Done, MEDDIC, and SPICED frameworks. Email summaries Choose which summaries to receive automatically, and share them with external participants. Single sign-on Seamlessly log in using your existing Google, Microsoft, or Okta sign-in. EU data residency All your data processed and stored in the EU. PII/PCI redaction Automatically detect and mask sensitive data - SSNs, credit cards, IBANs, passports, and more - with tiered, role-gated access to unmask when needed. Configurable data retention Set how long transcripts and insights are kept, so you only retain what your compliance policy requires. 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2026-10-03T10:02:19.689+00:00 · tool_call · navigate

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2026-10-03T10:02:21.243+00:00 · tool_result · navigate

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2026-10-03T10:02:23.881+00:00 · tool_call · get_page_text

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2026-10-03T10:02:23.936+00:00 · tool_result · get_page_text

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It extracts structured insights using proven frameworks - identifying customer pains, impacts, unmet needs, proposed solutions, and feature requests across every call, email, ticket, and chat. Every conversation is scored for emotional tone and the specific value it delivers - so you see not just what customers say, but how it felt and what it's worth to them. Extracts jobs, pains, needs, solutions, and feature requests automatically Every insight links back to the exact moment in the conversation Scores emotion, effort, and value using industry-standard frameworks Trained on both B2B and B2C methodologies Start trial or Contact Us Analyst answering a team question in Slack Workflows Automate actions on every conversation and insight Build visual automation flows that react to your customer data in real time. Apply labels, generate topic models, ask AI questions, and route results to your team - without writing code. Trigger on new conversations, insights, or a schedule AI-powered conditional routing and analysis within flows Output to Slack, Email, Jira, webhooks, or update labels and topics Start trial or Contact Us GDPR compliance topic with related themes and commercial value Topic Sets AI-generated themes with citations across every conversation Four/Four groups your insights into coherent topics - revealing feature requests, objections, complaints, and opportunities that span hundreds of conversations. Every topic links to the accounts and commercial data behind it, so you can see who is saying what and why it matters. Cluster insights into topics automatically using AI See which account types, roles, and industries raise the same themes Compare topic models across segments and time periods Start trial or Contact Us Monitor dashboard Monitor Track how feedback changes over time Build custom dashboards that track insight trends across segments. Compare cohorts side-by-side and spot shifts in customer sentiment before they become problems. Multi-series time-series charts with trend lines Group by day, week, or month across any segment Click any data point to drill into the underlying insights Start trial or Contact Us Customer insights surfaced inside a Jira Service Desk ticket Issue Tracker Turn insights into tracked issues Close the loop from customer feedback to product action. Four/Four identifies potential issues from your insights and helps you track them through to resolution. With our deep Jira Product Discovery integration, evidence flows directly into your initiatives and ideas automatically. AI suggests issues from untracked customer insights Link directly to Jira tickets Quality scoring and status tracking Start trial or Contact Us Account view embedded in Salesforce with conversations and topics Account Intelligence See every account's full conversation history Get a single view of every account your team has spoken with. See which accounts are raising the same topics, track conversation volume, and drill into insights by account. Unified view across Salesforce, HubSpot, and Microsoft Dynamics Per-account insight and conversation counts Filter by owner, type, CRM source, and custom fields Start trial or Contact Us Four/Four recording a Zoom meeting automatically Meeting Notetaker Never miss a meeting again Four/Four's notetaker joins your scheduled meetings automatically, capturing every conversation so your team can focus on the discussion instead of taking notes. Auto-joins your Google Calendar and Outlook meetings Records and transcribes with speaker identification Insights extracted automatically after every call Start trial or Contact Us 30+ integrations, and growing 30+ Integrations Connected to every tool your team uses Four/Four ingests conversations and data from across your entire stack - calls, emails, tickets, chat, and CRM. Insights flow back into the tools your team already uses, so nobody needs to change how they work. CRMs: Salesforce, HubSpot, Microsoft Dynamics Calls: Zoom, Teams, Meet, Gong, Aircall, RingCentral, and more Tools: Jira, Productboard, Slack, Zendesk, Intercom, Zapier Start trial or Contact Us Claude Desktop integration AI Agent Integration Connect Four/Four to Claude, ChatGPT, and other AI agents Four/Four exposes a native MCP server so AI agents like Claude and ChatGPT can query your customer intelligence directly - no custom integration needed. Model Context Protocol (MCP) server built in Search conversations, insights, accounts, and contacts from any AI tool Ground your AI workflows in real customer data Start trial or Contact Us Tiered PII/PCI redaction and retention controls Enterprise Security & Compliance Sensitive data, handled automatically Every conversation is automatically screened for personally identifiable and payment information before your team ever sees the transcript. Financial and health identifiers, government IDs, and contact details are each masked to their own sensitivity tier, so only the right people can unmask the right data - and you decide how long any of it is kept. Automatically and masks SSNs, credit cards, IBANs, passports, and more Customizable, role-gated permissions control who can unmask what Remove transcripts and insights on your schedule Start trial or Contact Us Single Sign-On across your identity provider Single Sign-On One login, managed centrally Your team signs in with the identity provider you already use for everything else. Access follows the policies your security team already manages - no new password to provision, rotate, or forget when someone joins or leaves. SSO via Google, Microsoft, and Okta Centralized provisioning, access reviews, and offboarding No separate password for your team to manage Start trial or Contact Us AI-powered customer research for product, sales, marketing, and success teams. 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2026-10-03T10:04:48.4112+00:00 · screenshot
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2026-10-03T10:04:50.231674+00:00 · screenshot
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2026-10-03T10:04:52.127511+00:00 · screenshot
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2026-10-03T10:04:53.321981+00:00 · screenshot
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2026-10-03T10:04:54.502761+00:00 · screenshot
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2026-10-03T10:04:55.683721+00:00 · screenshot
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2026-10-03T10:04:56.85651+00:00 · screenshot
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2026-10-03T10:04:59.322434+00:00 · screenshot
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2026-10-03T10:05:01.400609+00:00 · screenshot
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2026-10-03T10:05:03.265895+00:00 · screenshot
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2026-10-03T10:05:04.480553+00:00 · screenshot
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2026-10-03T10:05:06.448508+00:00 · screenshot
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